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In: Business Strategies

Mondays

Who’s in Charge of your Brand?

Every organization, every person, every place, well…almost everything has a brand. Think about it – what’s the brand of Monday? How...

Gerry Blog

Customer Service is Dead, Customer Empowerment is Born

Well OK, customer service isn’t dead, but it’s been trumped. Great customer service is now the starting point, not the end...

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4 Questions That can Change your Business

Big companies continue to get bigger and beat out the little guys by doing a few simple things, and doing them...

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The Most Magical Word I’ve Ever Heard

As business owners, we’re always looking for one more way to differentiate us from our competition – one thing that can...

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The Element of Surprise: Standing out in a Sea of Sameness

When was the last time you had a happy surprise?  It could be something small and seemingly insignificant.  Think of your...

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Have a Year You’ll Remember

What do you want to achieve this year?  What do you wish for your personal life and for your business life?...

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Gratitude – a Great Marketing Tool

Who is the most important person in your company?  Yep, your customer.  Running a business can be busy.  Very busy.  There...

Clarity Blog

Thriving in the Worst Times – Clarity

Have you ever noticed how some companies continue to thrive, even in the worst of times? Some companies struggle in good...

Money Blog

More Value, More Money, More Satisfaction

Increase your profits while increasing your customer satisfaction When I was 19, I got a job at a department store in...